Support

Contact

Email: 150140419@qq.com

Useful details to include

• The page URL where the video appeared.
• Which format VidLoad detected, if visible: MP4, HLS, or DASH.
• What happened when you clicked Download.
• Your browser version and VidLoad version.

Known limitations

• VidLoad cannot save DRM-protected streams.
• Some sites change media URLs frequently and may require compatibility updates.
• Live streams without a clear end marker may save only a partial clip.